Fast Track Home Loans understands and appreciates that you, as a Fast Track Home Loans website visitor, are concerned about the confidentiality and security of information that Fast Track Home Loans may collect about you. Fast Track Home Loans is committed to providing you with a range of financial broking information within a secure and confidential online environment. Our privacy statement sets out:

What information we may collect from you
How your information may be used or disclosed
The security of any information you provide
Cookies - what are they and how are they used in the Website
Acceptance and Changes to Privacy Statements
How you may access and correct your information
How you can contact us

WHAT INFORMATION WE COLLECT FROM YOU

The information that we collect about you will depend on the functions that you use within Fast Track Home Loans website.We will not collect any information that identifies you as an individual unless you knowingly provide it to us. Any personal information you supply will be used only in accordance with this Privacy Statement. If you browse on the Website, read or download information, our system will record the date and time of your visit and the pages viewed and information downloaded.

USE AND DISCLOSURE OF INFORMATION

Any information we collect from you via the Website may be made available to, or used by, your adviser, any member of Fast Track Home Loans ("Fast Track Home Loans" means Fast Track Home Loans Pty Ltd), for financial advice their respective subsidiaries or any entity carrying out functions on behalf of the Fast Track Home Loans for: a) the purpose of enabling Fast Track Home Loans to provide products, services or information to you in accordance with your requests or reasonable expectations; b) the purpose of enabling Fast Track Home Loans to ascertain whether or not it has other services or products which may foreseeably meet your needs, and to notify you about these; c) the purposes of enabling Fast Track Home Loan's research, planning, product development, risk assessment, risk modelling and marketing; and d) any other purpose required by or to the extent permitted by law. We will only disclose personal information to third party entities carrying out functions on behalf of the Fast Track Home Loans on a confidential basis.You should note that information we collect from you may also be disclosed to third parties if that disclosure is required by or to the extent permitted by law.

SECURITY OF YOUR INFORMATION

Fast Track Home Loans takes reasonable steps to preserve the security of personal information it collects via the website. Your user name and password are encrypted with 1024 bit encryption for privacy during transmission using the SSL protocol. To ensure your browser is compatible, your browser software must have been purchased or upgraded within the last twelve months. Upgrades are available through the relevant website www.netscape.com or www.microsoft.com <http://www.microsoft.com>. Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Accordingly, although Fast Track Home Loans strives to protect such information, Fast Track Home Loans cannot ensure or warrant the security of any information you transmit to us or receive from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of information on our own system. From time to time the Website may contain links to other websites, and Fast Track Home Loans is not responsible for the privacy practices or the content of these websites.

COOKIES

A cookie is a small data file placed on your computer by the Fast Track Home Loans server. A cookie contains information about your visit to the Website. When you visit the Website again, our server will look for the cookie and structure itself based on the information provided. A cookie identifies your computer to our web server when you visit the Website. We do not use the cookie to store personal information about you. Fast Track Home Loans uses browser cookies to improve the speed and reliability of our security system. It is recommended that you turn off any cookie warnings in your browser before using this site, otherwise you may not be able to use the full functionality of this Website.

ACCEPTANCE AND CHANGES TO PRIVACY STATEMENTS

You acknowledge and accept that your use of the Website indicates your acceptance of the site terms and conditions of use and this Privacy Statement. This Privacy Statement may change from time to time, so please check back occasionally. Any information collected after an amended Privacy Statement has been posted on this website will be subject to that amended Privacy Statement.

ACCESS AND UPDATING OF INFORMATION

You are able to access and update the personal information that we hold about you at any time. To amend personal information that Fast Track Home Loans holds you should contact Fast Track Home Loans administration.

HOW YOU CAN CONTACT US

If you have any questions or feedback about this statement or any privacy issues concerning Fast Track Home Loans, please contact the Administration Officer, Fast Track Home Loans 653 Robinson Road Aspley Q 4034, any time in writing or send an e-mail to admin@fasttrackhomeloans.com.au

COMPLAINTS

If you are dissatisfied with how we have dealt with your personal information, or you have a complaint about our compliance with the Privacy Act, you may contact us. Most complaints arise from miscommunication and can usually be fixed quickly, so please contact us to express your concerns.

We will acknowledge you complaint within two business days. We aim to provide you with a decision on your complaint within 30 days.

If you are dissatisfied with the response of our complaints officer, you may make a complaint to the Office of the Australian Information Commissioner, which can be contacted at either www.oaic.gov.au or 1300 363 992, or our external dispute resolution scheme. Please contact us or see our credit guide for contact details of our external dispute resolution scheme.

Syatt Pty Ltd ATF The Cashflow Unit Trust Trading as Fast Track Home Loans ACN 088 924 369, Australian Credit Licence 387978